State Farm® Insurance Agent Mike Shoffner

"Courtney was very helpful and patient with me and answered all my questions while I was trying to get my insurance and car situation together . Everyone is very nice and handles things professionally . I highly recommend using them for your insurance needs . I have car and renters insurance through them . Very affordable ."

"I have had the best experiences with Mike Shoffners' office, I was a little heartbroken to hear Ms. Julie was no longer with company. But in last 48 hours I became acquainted with Ms. Chase (like the bank)...she is extremely genuine and kind and extremely patient. I appreciate her waiting on phone with me in line at DMV to handle tags and registration mess. Her calm and warm spirit made things smoother and but also her diligence following up with me as soon as a the Form needed to get tags was available. Chase is a wonderful member to the office. Definitely my go to for insurance needs. Happy to know I have a new agent that is so understanding"

"State Farm has always gone above and beyond, in my opinion, to take care of me! I have been in hospitality for most of my life, and they truly exemplify the hospitality, mindset, in taking care of customers in that office. Two people I have to call out for being incredibly helpful — I mean such a pleasure to work with — are Chase and Andrew 👏🏻👏🏻👏🏻. I’d like to think the three of us will develop a friendship, outside of our relationship for the insurance plans we’ve worked on together. . Thank you Chase & Andrew!!!!"

"I started my policy with Mike Shoffner’s office back in October of 2022. Since that time, I became licensed to sell insurance myself and I work for State Farm with a different agent. I say this, because I know first hand how customer service and this job are supposed to be done because I do it everyday. This office is amazing at what they do and each person I have had the pleasure of speaking to is always respectful and helpful. Julie and Chase did an excellent job keeping me informed about my renewal and making sure my premiums were adjusted properly. I can go on and on about these amazing people, but just trust me when I say you would not make a mistake if you joined their office. Everyone is knowledgeable and ready to assist when needed. Cannot recommend them enough!"

"I have been with Mike Shoffner, State Farm Insurance located in Graham, NC since 1980. I have always found ease with everything from Auto Insurance/Homeowner Insurance as well as them connecting my new auto financing with State Farm Bank back in 2011 with much lower financing rates and benefits. Yesterday I requested an evaluation of my current policy that morning and was meeting with Andrew the very same day. His Knowledge/Expertise and Customer service went over and beyond my expectations of reviewing my policy and we found several services for my auto that have been added. The one that stood out the most for me was I was paying $129.00 a year for AAA roadside assistance for my husband and myself. State Farm offers Roadside Assistance for less than $20.00 a year for myself. Then today I received a follow-up call from Courtney who was finalizing the changes to my policy. She took the time to answer a few additional questions that I had regarding our changes. Mike, you have an exceptional team and one that I know you are proud of.....Thank you for always being there!"

"Courtney was very kind and helpful in assisting my family with a much better rate that saved us money compared to our previous insurance company with our auto policy. I would highly recommend checking to see if State Farm can assist you and your family with better coverage for less money!"

"Exceeded my expectations in all phases of customer service!! Moving from one state to another is always challenging. Julie was available from start to finish through the purchase of a new home providing insurance, and to provide the necessary documents for the North Carolina DMV for new license & vehicle registration."