State Farm® Insurance Agent Mike Shoffner
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gertrude Box
February 18, 2026
"Always a pleasure. Even with walking in without an appointment, we were seen quickly and professionally. Lorna Hernandez is wonderful to work with."
"We really appreciate your feedback! It’s great to hear that you were helped quickly and professionally, even without an appointment. Lorna is thrilled to know she made your experience a positive one!"
Hemanshu Ruparel
February 16, 2026
"I have been with Mike Shoffner’s agency since 2021 for both my home-owners and Auto/Motorcycle insurance. I had to move to Progressive in 2024 when I got a new vehicle and somehow the rate I got was higher. I still kept my homeowners with them. I recently bought a second car and Progressive rate seemed higher, so I reached out to Mike’s agency. Andrew was the agent that helped me … even though I had contacted them for Auto quote, Andrew proactively looked at my homeowners and got the premium on that down by 25% and the auto rates were also lower than Progressive …. I would recommend Mike Shoffner’s agency to anyone looking to buy/switch insurance. A HUGE shoutout to Andrew who was a true professional and an excellent representative … Cheers"
"Thank you so much for sharing your experience! We’re thrilled Andrew was able to proactively review both your auto and homeowners policies and deliver meaningful savings. Your trust and recommendation truly mean a lot to Mike Shoffner’s agency!"
Nely Gomez Mojica
February 6, 2026
"Love the attentiveness & taking the time to make sure everything is perfect. Friendly & responsive. Thank you, Jessica! 🫶🏻"
"Thank you for your review! We’re pleased Jessica provided responsive, attentive service and made sure everything was perfect. We truly appreciate your support!"
Monica Hernandez
February 5, 2026
"Lorna helped inform me on how important a life policy was, so I had to get one! She’s great."
"Thank you so much for your kind review! We’re glad Lorna could help explain the importance of life insurance and guide you through the process. We truly appreciate your trust!"
Robertino Aviles
January 30, 2026
"Ser cliente de State farm , ha sido una excelente experiencia , el servicio a el cliente es muy bueno , siempre responden a cualquier duda , regularmente cuando llamamos a la oficina , siempre contestan las llamadas , de lo contrario puedes dejar un mensaje , y a la brevedad posible ellos llaman."
"Thank you so much for your kind review! We’re glad to hear you’ve had an excellent experience and that our team is always responsive and happy to answer your questions. We truly appreciate your trust!"
Danika Waggoner
January 29, 2026
"Best insurance around town! Lorna's customer service is top notch!"
"Thank you so much for the kind review! We’re thrilled to hear you had such a great experience and that Lorna provided top-notch customer service. We truly appreciate your support!"
Stephanie Graciano
January 29, 2026
"Andrew was kind, efficient and super professional. Highly recommend!"
"Thank you for the great feedback! Andrew will be happy to hear this."
Deborah Ussery
January 22, 2026
"State Farm has never let me down - in more than 30 years. Andrew Carter helped me immensely! And he was friendly and upbeat the whole way through."
"Deborah, thank you for you awesome review and loyalty!"
wilson gordillo
January 16, 2026
"Love the experience here"
"Thank you for the kind review! We’re glad you loved your experience and could help with your auto insurance."
S.D. Foster
January 15, 2026
"I have always received thorough and timely assistance with Mike Shoffner's office. The team there has helped us throughout our life journey with policies for children, home, and cars."
"Thank you for your review! We’re proud to support your family with auto, home, and life insurance through the years."
Brandin Bennett
January 12, 2026
"Andrew makes setting up insurance a BREEZE! He handles everything with a high level of professionalism and proficiency."
"Thank you so much for your great review! We’re glad to hear Andrew made setting up your insurance a breeze and handled everything with such professionalism. We truly appreciate your trust and are always here to help!"
Drew Carpenter
December 29, 2025
"Go to any other State Farm. They all have the same prices but way better customer service. If I could give negative stars, I would."
Kevyn Riley
November 26, 2025
"Talk about the best service… Andrew help me come back to State Farm after being with Progressive and he made it so easy and saved me money on my car insurance and homeowners. That how you do Black Friday with Jake from State Farm and Andrew!!! They are just like family!!! 5 stars for sure!!!"
"Thank you so much for the five stars! We’re thrilled Andrew made your switch back to State Farm easy and helped you save on both your car and homeowners insurance. We’re honored to be like family to you!"
Tammy Nash
November 25, 2025
"Andrew's 1st class in helping with his clients and making sure their insurance needs are met!"
"Thank you so much for your kind review! We’re glad Andrew provided first-class service and made sure all your insurance needs were met. We truly appreciate your trust!"
Kim Hauser
November 19, 2025
"Thank you Stephanie for walking me through adding a vehicle to our policy. It made the process so easy."
"Thank you so much for your kind review! We’re glad Stephanie could make adding a vehicle to your policy easy and stress-free. We truly appreciate your trust!"
Morrison Family
November 10, 2025
"Andrew was amazing to work with! My situation was a bit complicated, but he was patient, professional, and kind through every step. He coordinated with my lender and real estate agent to make sure everything went smoothly with a real estate closing. It genuinely felt like he had my best interests at heart every step of the way. Highly recommend this office!"
"Thank you so much for your kind review! We’re thrilled Andrew could provide patient, professional, and attentive service throughout your real estate closing. It means a lot to hear you felt he had your best interests at heart!"
Melinda Whittemore
October 14, 2025
"Stefanie has taken care of my auto accident claim, reassuring that my medical summaries will be processed by her, I have been under a lot of pressure personally and she volunteered to help me get through this trying time of being in an accident."
Hope Lacroix
October 1, 2025
"The agents at State Farm are very responsive and efficient in helping me with insurance matters and answering questions, and I would definitely recommend going with them for their friendly customer service. It's always a pleasure to talk with agents like Courtney and Lorna at the office!"
Kristen Huffstetler
September 25, 2025
"Hannah Anderson has been very helpful and is very caring about her customers. She is patient, and thorough. I highly recommend 👌"
Sarah Hines
September 24, 2025
"Lorna was awesome with helping me get all the info I needed!"
"Thank you for the great feedback! We’re so glad to hear that Lorna was able to provide all the information you needed and make the process smooth. At our State Farm agency, we’re committed to delivering exceptional customer service and helping you with all your insurance needs—whether it's auto, home, renters, or life insurance. We're always here when you need us!"
Kelsey Holmes
September 5, 2025
"I have been a customer for nearly a decade but Andrew went above and beyond to help me. I am not originally from this area and Andrew was able to not only help me with my policies but he was also able to recommend local businesses for my other needs in life. His experience as a law enforcement officer in the community makes him very knowledgeable about so much more than just your insurance policies. Best agent I have ever worked with."
"Thank you for sharing your experience! We’re thrilled Andrew could go above and beyond to help with your policies and provide guidance about the local community. It means a lot to hear he made such a positive impact, and we truly appreciate your trust over the past decade!"
PATTY
August 25, 2025
"Stephanie Has Been A True Blessing For My Auto/Home Needs! She has A Great Personality and no matter how many times you call she doesn't change her tone or rush you off the phone.. She Is Truly There For The Customers... I'm Very Thankful For All Her Help... She's Is The Best Part Of State Farm!! Thanks Again!! 😀🙏🙏"
"Hi Patty! Thank you for your kind words! We’re thrilled Stephanie could provide such patient, helpful, and friendly service for your auto and home insurance. Your feedback means a lot, and we’re grateful to have you as a customer!"
Kristina Zachary
August 14, 2025
"Hannah was very helpful when I needed my windshield fixed for a minor chip. She’s very knowledgeable and follows up promptly!"
"Thank you for sharing your experience! We’re glad Hannah could help get your windshield fixed quickly and provide knowledgeable, prompt service. Our State Farm team is always here to assist with your auto insurance needs."
Amanda Davis
August 13, 2025
"I worked with Lorna to get our new vehicle covered and update the coverage for our old one. She was friendly, knowledgeable and made the process super easy to get through. She also let me know about a few things I didn't know about that I was able to add on. I recommend working with Lorna!"
"Hi Amanda, we’re so happy to hear about your experience! We’ll be sure to share your kind words with Lorna—she’ll be thrilled to know her help made the process easy and informative. Thank you for recommending her!
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Christian Grantham
August 12, 2025
"Top to bottom this office has you covered. Consistently friendly, helpful and kind! Thank you so much to Deborah for the fast turn-around on tows!"
"Hi Christian, we’re so glad to hear about your experience! We’ll be sure to share your kind words with Deborah—she’ll be thrilled to know her help made a difference. Thank you for trusting our team!
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